Customer Reviews
A Word From Our Customers
Aquatic Pools & Hot Tubs takes pride in providing superior customer service in all we do, whether we’re designing and constructing a custom pool and spa, renovating or remodeling an existing pool and spa, or providing repair services. We value our customers and appreciate hearing from you. Please take a few minutes to read through our customer reviews to see what some of our clients have had to say about their experience with Aquatic Pools & Hot Tubs.
“I have been thinking about getting a pool. There were a lot of requirements I wanted so I waited until I found just exactly what met my needs. I was at the Galveston Fair and Rodeo when I came across these guys. I made an appointment and Justin Yeager made good on all the requirements. We love our new Pool. The fiberglass pool is so easy to care for. We were treated like family by Justin. He answers our calls or text message even after they were through. We gained a great friend along with a beautiful pool.”
Gloria A.
“Very awesome company very friendly and caring and really help u with your needs.”
Maryanne K.
“We decided on a Freeflow Spa and found Justin and his dad at Aquatic Pools and Hot Tubs. The delivery of the spa was professional and when they left we had a clear explanation of how to operate the spa. Both Justin and his dad are easy to talk to and we are pleased with our purchase.”
Cindy G.
“Amazing work & service!”
LaMarq O.
“I just worked with these guys to install a pool for one of our customers. I was blown away with the quality of their work. I’ve worked with a lot of pool companies in the past and Justin the owner definitely has a better approach to handling business. I would highly recommend these guys if you’re looking for a high-quality pool and a company that believes in old fashion customer service. Thank you, Justin, it was a pleasure to work with you.”
Joshua J.
“I Love this place. Friendly Knowledgeable Staff with Luxury Spas and Hot Tubs. Clean, well maintained and professional. I’m grateful to know the people who work here.”
Jayme L.
“Very nice showroom!”
Vickie R.
“Highly recommended! Great customer service! We were trying to decide between a pool or hot tub and Justin came out to our home several times to speak with us and came up with a great design. We ended up with the hot tub only to start. The install was quick and everyone has been great to work with. Sam has called to check in on us to see if we need anything and to make sure we are enjoying our purchase. Nicest family ever, part of the reason we went with them. Prices were very reasonable too, we will be using them when we are ready to start the pool.”
Lacy J.
“Awesome Place with Awesome People!!!”
Tarina L.
“I’ve always dreamed of having a pool & these guys made it happen! I am very picky & they definitely exceeded my expectations! Justin, Brian, Matt & Sam were great to work with & I really enjoyed working with them, it’s a family business. Call today! Even if you think it’s unaffordable (that’s what I always thought too!), give them a call, they can make it happen! They turned my yard into a beautiful oasis! Can’t wait for summer!!!???”
Cheryl H.
“We recently purchased a Geneva hot tub and had our patio extended and stamped. We were not sure how much we would use a hot tub at the very beginning of summer. But we have used it every day for at least an hour! The summertime mode and adjusting the temperature keeps it cool and refreshing! My husband and I are looking forward to continued use this fall and winter. I cannot stress enough what a great investment this was to our backyard.?”
Iva W.
“My guy makes the best pools!!! Best customer service and most accessible company I know!!! Highly Recommend!!!”
Bianca G.
“Great experience. They have done a great job with install and service after the sale. This is the best place I have found to buy a hot tub. I would recommend to family and friends.”
Deborah W.
“Easiest pool company to work with. Contacts you like they actually want to help you. Never to busy to give you excellent customer service. The first pool company I’ve come across that actually follows up on every step of the process.”
Tyler P.
“Aquatic Pools and Hot Tubs is an amazing company. They do quality work at an excellent price. Justin was in close contact with us during the entire build. His crew run by Brian was outstanding. They have superior workmanship with their tile, coping and waterfall work and are very dedicated to the job. We could not be happier! I recommend Aquatic Pools and Hot Tubs if you are thinking of putting in a pool or a hot tub. Their store is very conveniently located and their staff is incredible.”
Pam N.
“Over the top service, quality work and done quickly, and beautifully!!! About a month after the work was complete, Justin still checked in frequently to make sure everything was running smoothly. Upon hearing that my husband was in the hospital, and the pool needed some attention, his guys stopped by and spruced it up for free until my husband was back on his feet. THESE GUYS ARE THE REAL DEAL! I highly recommend Justin & his team!”
Kelli O.
“Lots of outdoor pool , hot tub, and patio options. Nice staff, cool community events.”
David L.
“We just recently took delivery of our new Caldera spa from Aquatic Pools and Hot Tubs. We could not be happier with the delivery, installation, service, or all the people there. Sam was adamant about promptly addressing all our questions and concerns. We are extremely happy with this high-quality Caldera spa! It is everything we expected and more! I highly recommend Aquatic Pools and Hot Tubs and the Caldera spa. You will not be disappointed with it or doing business with them!”
Butch R.
“Amazing selection of Hot Tubs for every budget. Sam and Traci were both receptive, extremely knowledgeable, and very helpful! I would definitely recommend stopping in here if you’re in the market for a pool or Hot Tub. You’ll be glad you did.”
David Y.
“Aquatic Pools & Hot Tubs are the best; honest – reliable services, outstanding crew, and fantastic designs! Thanks, Justin!!”